FREQUENTLY ASKED QUESTIONS
Here you will find reply to any of your doubt or answers about us and our services
Do you
make flags?
No, we do not manufacture flags, we resell them from
trades located in Argentina
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What shipping method will you
use to send my order?
We will ship your order
using Argentina Air Mail Service. This is the most reliable
service in order to reach you prompt and safe. However, we
can use any private courier as UPS, or FEDEX upon request.
In this case, buyer will agree to pay the courier charges.
Is it real that ALL the shipping charges are 100% FREE?
Yes. At this point we want
to be as clear as possible. All orders sent to anyplace
worldwide by Argentine Airmail Service are 100% FREE
SHIPPING for the customer. Bairesflags will pay for the
shipping charges in any case with Certificate post mail
service and notice of received. Customer only should pay
shipping charges IF request to receive the orderthrough a
private courier service as Fedex or UPS.
How many time will take to
receive my order?
We use to ship same day or
next day from payment date. In normal conditions, any order
sent worldwide should reach the buyer in app
12 to 21 days, no
matter of location. However, the present politic situation
in many countries could introduce a delay into deliveries
because of security measures.
How can I pay you for my
order?
Each one of our items has a shopping cart routine
which will allow you to buy and pay using your
credit card into our secure server. Allowed brands
are Visa, American Express, Mastercard and Discover.
For larger or wholesale special orders we could
agree to be paid through a direct bank transfer.
What payments processor do you
use?
We use Paypal, world wide web located at
www.paypal.com. This is the most serious and safe
credit card processor existent with millions of
users.. In fact, you don?t need to have a Paypal
account to make your payment
Is
it secure for me to give my credit card info to pay
you?
Definitely.
Paypal uses SSL Encryption, the highest standard in
security for credit card payments processing. You
credit card information don?t will be added to any
database nor shared with third party web sites or
personals.
Do you have a defective items exchange policy? What about returning items?
Yes. Despite we check closely any flag prior to ship, if any received flag or banner present remarkable defects as severe ink marks or misprint we will resend the item FOR FREE. Conditions to get your free replacement are send to us a picture or scan of the defective item and send it back to us by regular airmail to our Buenos Aires main address. We will ship the replacement for free once both of these conditions are satisfied by customer. We WILL NOT REPLACE items for any other reason different of the stated above.
We DO NOT ACCEPT RETURNING ITEMS for some dislike. Our products are enough descript in each one of our pages to ensure that customer will receive EXACTLY what they paid for.
Do you share your customers
information with third party sites?
Not at all. Our customers personal information remains 100% safe into our
own databases NOT ON THE INTERNET. Additionally, we will not get your
credit card information because our payments processor don?t inform us
about this.
Where is physically
located Bairesflags?
Bairesflags is located in Buenos Aires, Argentina.
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